Comprehensive Training & Support for a Seamless Transition

We understand that switching to new software can feel overwhelming. That’s why we provide flexible training options, expert-led implementation, and a wealth of self-serve resources—so your firm can get up and running with confidence.

Learn at Your Own Pace with Our Training Centre

Training Centre (Admins)

Designed for firm administrators, this section provides in-depth guidance on managing settings, user permissions, and firm-wide configurations.

Training Centre (Users)

Step-by-step tutorials and interactive lessons help users master Active’s core features, ensuring a smooth day-to-day experience.

Implementation Support & Partnerships

Looking for hands-on guidance or want to work more closely with us? Connect with our trusted Implementation Partners, apply to become a partner, or get direct support from our experienced Software Coaches.

Expert-Led Onboarding with Our 30-Day Implementation Programme

Need personalised support? Our 30-day implementation programme ensures a structured and efficient transition, guided by one of our product specialists.

Resources

Product release

Stay up to date with the latest features, enhancements, and updates to the Active Platform.

Blogs

Explore expert insights, industry trends, and best practices to optimise your firm’s workflow.

Webinars

Join live and recorded sessions covering key features, best practices, and industry insights.

Guides

Access step-by-step best practice guides tailored for both users and administrators.

Questions? We have answers…

We’d love to help answer any questions you have about Active. If you can’t find what you’re looking for below, email us at activeuk@businessfitness.com or book a demo here.

When I create my workpaper file, can I pull through additional data as required?
If I create a journal in the system, will it show in Xero or Quickbooks?
If I create a journal in Xero, will it show in workpapers?
 If I’ve got a client on Oracle or Sage Line 50, can I bring this data in?
When the journals are all pushed back to bookkeeping, do they get sent as a single journal, or as individual journal entries?

Get the Support You Need to Succeed.
Get Active.

Whether you prefer self-serve training or guided implementation, we’re here to help you make the most of Active.